All payments are final once processed. Refunds are considered only for duplicate charges or services that failed to activate, claimed within 2 working days.
1 General Overview
Investment Point (“Company,” “we,” “us,” or “our”) provides digital and print media, analytical market reports, promotional services, and event access. Due to the immediate activation, non-tangible nature, and proprietary content delivery of our services, all transactions conducted through Investment Point are governed by a strict, non-negotiable No-Refund and No-Cancellation Policy. By subscribing to or purchasing any service, you acknowledge and agree to the terms outlined below.
2 Non-Refundable Services
- Finality of Sale: All remittance towards subscriptions (digital or print), advertisements, promotional packages, event tickets, or ancillary services is final and non-refundable.
- Non-Adjustment of Funds: Once a transaction is processed, funds cannot be reversed, credited, or reassigned toward alternative products, subscriptions, or future billing cycles.
- Early Termination: Discontinuation of service usage prior to the end of a billing term does not entitle the user to a full or pro-rated refund.
3 Cancellation Policy
- Subscription Services: Upon system activation, active digital or print subscriptions cannot be cancelled or paused prior to the conclusion of the contractual term.
- Advertising & Promotions: Confirmed media insertions, promotional bookings, and sponsored placements constitute binding commitments and are non-cancellable once accepted by the Company.
4 Limited Exceptions & Dispute Resolution
Refund requests will be evaluated strictly on a case-by-case basis and are granted solely under the following limited conditions:
Multiple charges incurred for a single transaction due to a verified technical gateway error.
Instances where payment deduction is confirmed by the payment processor, but service access failed to initiate.
Claim Submission Requirements
Eligible claims must be submitted in writing within two (2) working days from the transaction date.
Submissions must include proof of purchase, transaction IDs, and bank debit receipts.
Approved refunds will be remitted to the original payment instrument within 10 to 15 business days following verification.
5 Corporate Contact Information
For inquiries related to billing disputes or transaction verification, direct written communication to:
101, Madhav Complex, Patel Colony,
Jamnagar – 361008, Gujarat, India